Introduction
E-commerce is the activity of buying and selling products through the Internet. Ecommerce delves into electronic funds transfer, supply chain management, online transaction processing, automated data collection systems, and mobile commerce to facilitate the movement of goods from a buyer to a seller.
A lot of our normal lives involve E-commerce. From the retail operations of Amazon to the software industry, nearly everything hinges on transactions that happen through the Internet. The e-commerce sector is rapidly advancing, expanding, and is one of the biggest hiring industries for all levels of employees, with the help of digital transformation. Since the sectors involve tremendous operational infrastructure in the name of logistics, supply chain, warehousing, and human labor, exciting labor opportunities are also present in the sector.Â
Why You Should Think About Starting A Career in the E-commerce Industry?
- Rapid popularization of the tech sector
The seamless automation, improved customer retention, and efficient sales processes have rejuvenated the entire industry and made room for many other hires to join in the expanded operations. The e-commerce industry relies heavily on the seamless work of employees and connects, collaborates, and communicates with the other employees. - Increasing demand for labor
The core tenet of e-commerce is the uninterrupted supply of goods and services, even in the face of a lack of demand. To compete with online giants like Amazon, local brands such as Dunzo hire double the workers it needs, just in the anticipation of increased orders. This drives up the hiring process for companies in the eCommerce sector. A considerable portion of minimum wage workers is now employed with online retailers for services such as packaging, home delivery, etc. - Increasing dependency on online shopping
A considerable portion of the educated population now prefers online shopping. With the most purchasing power in the market, they have driven up the need for online stores to be more accommodating, responsive, and servicing to customers. This has led to e-commerce business owners hiring new and fresh talent that is both educated and professional from BBA colleges in Raipur. - Changing trends regarding work from home
Remote workers are the backbone of the e-commerce industry. Nearly every recruitment company focuses on hiring remote employees to cut costs and access to different parts of the country. Remote working also boosts the productivity of the global workforce and is cheaper than congregating all your employees under one roof. Finally, it is proven that remote working boosts the productivity of your team and allows you to build a global workforce from the comfort of your home.
Leading Job Profiles in the E-Commerce Sector
- Customer Service Representative
Online businesses are precarious and it takes time to build a relationship with customers. Customers have enough reason to be suspicious of online fraud, and they really need to be persuaded for considering the authenticity of your online business. Here’s where customer service representatives come in. A CSR deals with the questions, queries, and concerns of customers. They are responsible for equipping the public with as much information as possible, so customers can make an informed decision.
Customer service representatives are the bedrock of an online business and matter vastly in its expansion. Main skills required to get a job as a CSR are a communication, emphatic engagement, and interpersonal skills. CSR salary starts at INR 2,20,000. - Marketing Specialist
Marketing specialists bring eyeballs and wallets to a business. Through promotional campaigns, sales, and business development strategies, a marketing specialist uses their efforts to develop business for the brand. Online businesses need a strong market presence to get their products in front of people, and it is not easy to create campaigns that resonate with people and deliver strong results. This is why hiring a marketing specialist is the most important investment that online businesses make.
Marketing specialists must be skilled in designing campaigns, developing market ideas and developing strategies to meet the objectives of the business. A market specialist’s salary starts at INR 7,50,000. - Web Developer
Like offline businesses need an ensemble and display their business, online businesses need digital infrastructure to make their business look appealing and trustworthy. Janky websites have a skyrocketing bounce rate and virtually no chance of a conversion. Web developers design websites for brands and businesses and implement features that facilitate the surfing and buying experience of customers.
By combining their technical knowledge and creative learnings, they transform stale and unattractive digital spaces into appealing and trustworthy business sites. Salary starts at INR 2,30,000. - Project Manager
Project managers supervise and manage teams and assign roles regarding the functioning and launch of the new products. This is a leadership role, and product managers are in charge of delegating responsibilities and seeing them through. This e-commerce role is different from all others, and it resembles traditional jobs the most. Like any other offline business, e-commerce brands require a diligent leader who can execute crucial targets, motivate the team, and keep a watch on the productivity of the employees.
Skills of a project manager include communication, decision making, organization, and leadership. The salary starts at INR 4,30,000. - Creative Editor/Brand Manager
The entire e-commerce is interpreted on the Internet via words, hence a writer is one of the leading job roles in the e-commerce industry. Freelancers and full-time writers contribute equally to the business so it can meet its goals. Content writers, brand managers, and SEO experts are all part of the marketing and creative team that builds digital products that can be used by the public. To place your product in front of the right eyes, you need to apply the full force of SEO, keywords, and meta tags. Creative editors work with web developers and the technical team to deliver the brand’s message to customers.
Skills include having an excellent command of the language, copywriting, and branding. Salary varies for each post.
Summing up,
Here are the leading positions in the e-commerce industry, but this is not enough. Online businesses are brimming with opportunities at this moment. If you’re well-versed with digital marketing and online businesses, then you can join the industry with a BBA degree from Kalinga University, Raipur.
